Terms and Conditions

Terms & Conditions of Use

About the Website
1. Welcome to PassM8 (the 'Website'). The Website allows you to access and use PassM8 (the 'Services').
2. The Website is operated by WebApps Global, ACN/ABN 43 604 724 030 . Access to and use of the Website, or any of its associated Products or Services, is provided by WebApps Global. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
3. WebApps Global reserves the right to review and change any of the Terms by updating this page at its sole discretion. When WebApps Global updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
Acceptance of the Terms

You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.
About the Service
1. PassM8 is an online class management application allowing membership-based organisations manage the relationship between their organisation and their clients in addition to accepting payment for class passes.
2. Limited unpaid accounts are currently offered. You acknowledge and agree that the accounts offered, as well as the account features may change from time to time, and may be governed by separate terms which apply specific to the account. Where special account-specific terms apply, you will be informed, and must accept those terms before you are given such an account. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by account-specific terms.
3. Some accounts may be governed by a separate Software Licensing Agreement with WebApps Global, which may amend the terms of use. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by the terms of an applicable Software Licensing Agreement.
Acceptable use of the Service
1. PassM8, its related features, and website must only be used lawfully. WebApps Global reserves the right to suspend, cancel, or otherwise deny access to users and accounts who use the service:
2. For any illegal purpose, or to violate any laws, including and without limitation to data, privacy, and export control laws.
3. To stalk, harass or threaten users and any member of the public.
4. To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with WebApps Global or any third party.
5. To access or search any part of the Service, or any other Service owned by WebApps Global other than our publicly supported interface, or otherwise allowed for in an applicable Software Licensing Agreement.
6. To post, upload, share, or otherwise circulate content in violation of PassM8's content policy
Security and Data Privacy

WebApps Global takes your privacy seriously and information provided through your use of the Website and/or Services are subject to WebApps Global's Privacy Policy, which is available on the Website. The Privacy Policy also addresses WebApps Global's processes, policies, and obligations in respect of PassM8 security breaches.
Data Use

WebApps Global collects, stores, and processes your data on PassM8. The data is used to provide Services to you, as well as to facilitate WebApps Global's business operations. The Privacy Policy outlined how your data is collected, stored, and processed by WebApps Global. The Privacy Policy also addresses WebApps Global's processes, policies, and obligations in respect of data encryption and removal requests.
Subscription to use the Service - Organisations
1. An Organisation ('Organisation') that wish to use PassM8 need to purchase a subscription to a basic membership which can be purchased through the Website (the 'Subscription') and pay the applicable fee for the selected Subscription (the 'Subscription Fee'). After purchasing a Subscription, you will be considered a member ('Member').
2. In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.
3. Before, during or after you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (the ' Account').
4. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to your email address, mailing address and phone number.
5. You warrant that any information you give to WebApps Global in the course of completing the registration process will always be accurate, correct and up to date.
6. Once you have completed the registration process, you will be a registered user of the Website and agree to be bound by the Terms ("User"). As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the 'Subscription Period').
7. You may not use the Services and may not accept the Terms if:
  1. you are not of legal age to form a binding contract with WebApps Global; or
  2. you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services
Subscription to use the Service - Organisation Clients
1. Organisation clients ('Clients') that wish to use PassM8 need to complete an online form to be accepted as a non-paying member ('Member') of PassM8. On completion of their membership they will be required to complete an additional application for each organisation ('Organisation') they wish to purchase class passes ("Class Pass") from and pay a relevant fee ("Class Pass Fee"). From this time the person will be considered as an Organisation Client ('Client') of PassM8.
2. In purchasing a Class Pass from an organisation, you acknowledge and agree that it is your responsibility to ensure that the Class Pass you elect to purchase is suitable for your use.
3. Before, during or after you have purchased the Class Pass, you will then be required to register for an account through the Website before you can access the Services (the ' Account').
4. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to your email address, mailing address and phone number.
5. You warrant that any information you give to WebApps Global in the course of completing the registration process will always be accurate, correct and up to date.
6. Once you have completed the registration process, you will be a registered user of the Website and agree to be bound by the Terms ("User"). As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the 'Subscription Period').
7. You may not use the Services and may not accept the Terms if:
  1. you are not of legal age to form a binding contract with WebApps Global; or
  2. you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services
Payments
1. Subject to the terms of any applicable Software License Agreement, the Subscription Fee and/or Class Pass Fee may be paid by all payment methods available on the Website, and may change from time to time.
2. Payments made in the course of your use of PassM8 may be made using third-party applications and services not owned, operated, or otherwise controlled by WebApps Global. You acknowledge and agree that WebApps Global will not be liable for any losses or damage arising from the operations of third-party payment applications and services. You further acknowledge and warrant that you have read, understood and agree to be bound by the terms and conditions of the applicable third-party payment applications and services you choose to use as a payment method for PassM8 services.
3. You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.
4. You agree and acknowledge that WebApps Global can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription.
Fair Use of Free or Discounted Passes
1. To ensure sustainable and fair use of the platform, the following conditions apply to the use of free and discounted passes:
  1. Free Pass Threshold
    
    Organisations may issue free passes (passes priced at $0 or discounted 100%) for up to 20% of the number of paid passes issued in any given calendar month. This includes all free trials, complimentary entries, or promotional giveaways.
  2. Revenue Discount Threshold
    
    The total revenue actually received for passes in a given month must be at least 80% of the total pre-discount value of those passes. This ensures platform commission fees are not circumvented and maintains a fair environment for all users.
2. These thresholds will be evaluated on a rolling 3-month average to account for natural variations in business activity and occasional promotional use.
3. The fair use thresholds do not apply during the first 30 days after an organisation’s initial onboarding, allowing time for setup, testing, and promotional campaigns.
4. Organisations may request a temporary exception in advance for special campaigns (e.g. introductory offers, events, or community outreach). Approval is at the platform's discretion and should be sought before launching the campaign.
5. If usage exceeds the allowed thresholds without prior approval, we reserve the right to:
  1. Request justification for the excess usage;
  2. Apply standard commission fees to the shortfall;
  3. Restrict or suspend account access in the case of repeated or deliberate breaches.
6. This policy supports genuine use of discounted passes (e.g. for trials or goodwill) while ensuring the long-term sustainability of the platform.
Refund Policy

WebApps Global will only provide you with a refund of the Subscription Fee or Class Pass fee in the event they are unable to continue to provide the Services or if the manager of WebApps Global makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances. Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the 'Refund').
Copyright and Intellectual Property
1. The Website, the Services and all of the related products of WebApps Global are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by WebApps Global or its contributors.
2. All trademarks, service marks and trade names are owned, registered and/or licensed by WebApps Global, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a User to:
  1. use the Website pursuant to the Terms;
  2. copy and store the Website and the material contained in the Website in your device's cache memory; and
  3. print pages from the Website for your own personal and non-commercial use.
3. WebApps Global does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by WebApps Global.
4. WebApps Global retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
  1. business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
  2. a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
  3. a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.
5. You may not, without the prior written permission of WebApps Global and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
General Disclaimer
1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
2. Subject to this clause, and to the extent permitted by law:
  1. all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
  2. WebApps Global will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of WebApps Global make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of WebApps Global) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
  1. failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
  2. the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
  3. costs incurred as a result of you using the Website, the Services or any of the products of WebApps Global; and
  4. the Services or operation in respect to links which are provided for your convenience.
Limitation of Liability
1. WebApps Global's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
2. You expressly understand and agree that WebApps Global, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
Termination of Contract
1. The Terms will continue to apply until terminated by either you or by WebApps Global as set out below.
2. If you want to terminate the Terms, you may do so by:
  1. not renewing the Subscription prior to the end of the Subscription Period;
  2. providing WebApps Global with seven days' notice of your intention to terminate; and
  3. closing your accounts for all of the services which you use, where WebApps Global has made this option available to you.
3. Any notices pursuant to Clause 13.2 above should be sent, in writing, to WebApps Global via the 'Contact Us' link on our homepage.
4. WebApps Global may at any time, terminate the Terms with you if:
  1. you do not renew the Subscription at the end of the Subscription Period;
  2. you have breached any provision of the Terms or intend to breach any provision;
  3. WebApps Global is required to do so by law;
  4. the provision of the Services to you by WebApps Global is, in the opinion of WebApps Global, no longer commercially viable.
5. Subject to local applicable laws, WebApps Global reserves the right to discontinue or cancel your Subscription or Account at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts WebApps Global's name or reputation or violates the rights of those of another party.
Indemnity

You agree to indemnify WebApps Global, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
1. all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;
2. any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
3. any breach of the Terms.
Dispute Resolution
Compulsory:

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

Notice:

A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

Resolution:
1. Within seven days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
2. If for any reason whatsoever, fourteen days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the South Queensland Dispute Resolution Centre or his or her nominee;
3. The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
4. The mediation will be held in Brisbane, Australia.
Confidential:

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

Termination of Mediation:

If ninety days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either party may ask the mediator to terminate the mediation and the mediator must do so.
Venue and Jurisdiction

The Services offered by WebApps Global is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
Governing Law

The Terms are governed by the laws of Queensland. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

PassM8 Privacy Policy

This Privacy Policy applies to all personal information collected by WebApps Global via the website located at https://passm8.com.

What is "personal information"?
1. The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
  1. whether the information or opinion is true or not; and
  2. whether the information or opinion is recorded in a material form or not.
2. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
What information do we collect?
1. The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: a person's name and email address, google account details, credit card details, and location information.
How we collect your personal information
1. We may collect personal information from you whenever you input such information into the website.
2. We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
Purpose of collection
1. The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
  
  We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
  
  By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Philip Johns and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.
How to contact us about privacy

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: [email protected].

Terms and Conditions

Terms & Conditions of Use

About the Website

Acceptance of the Terms

About the Service

Acceptable use of the Service

Security and Data Privacy

Data Use

Subscription to use the Service - Organisations

Subscription to use the Service - Organisation Clients

Payments

Fair Use of Free or Discounted Passes

Free Pass Threshold

Revenue Discount Threshold

Refund Policy

Copyright and Intellectual Property

General Disclaimer

Limitation of Liability

Termination of Contract

Indemnity

Dispute Resolution

Compulsory:

Notice:

Resolution:

Confidential:

Termination of Mediation:

Venue and Jurisdiction

Governing Law

Independent Legal Advice

Severance

PassM8 Privacy Policy

What is "personal information"?

What information do we collect?

How we collect your personal information

Purpose of collection

Access and correction

Complaint procedure

GDPR

How to contact us about privacy